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Level 2
March 20, 2026
Question

Can't print my tax form

  • March 20, 2026
  • 7 replies
  • 10 views

Every time I try to print, this message appears.

 

This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

The TurboTax Team

7 replies

TurboTax_Susan
Level 15
March 20, 2026

Are you preparing your return from outside of Canada? Are you a non-resident?

 

inae-kimAuthor
Level 2
March 21, 2026

Both are correct. What’s the difference then?

TurboTax_Susan
Level 15
March 21, 2026

We currently have an issue with non-resident returns, which our development team is working to fix ASAP. You'll get an email when the issue is resolved.