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Branriggins
Returning Member

Turbo Debit Card Problems

So, I’m having a few issues with my account and my card.  The application didn’t recognize my old card for me to create a profile, so I cancelled it and ordered a new one.  The new one is giving me the same problem, now, too.  Even on the website when I try to register, same thing.  I called the number on the back and it wouldn’t even let me speak to anyone.  It just said that some security block has been placed on the card with the only direction to remove it being searching the website itself.

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1 Reply
KatrinaLO
Intuit Alumni

Turbo Debit Card Problems

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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