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Returning Member
posted Apr 13, 2020 1:46:36 PM

Question

I ordered my card almost 2weeks ago and I haven't received it

0 5 892
5 Replies
Expert Alumni
Apr 13, 2020 4:13:23 PM

 

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

Returning Member
Apr 17, 2020 4:45:00 PM

Just trying to figure out how to report that my card never came and get another one sent out

Level 3
Apr 17, 2020 8:28:51 PM

@Steve574 did you ever get any help?

Returning Member
Apr 21, 2020 8:11:49 AM

Nope

Level 8
Apr 21, 2020 9:27:16 AM

Have you tried this link? Follow the option for lost or stolen card - https://turbodebitcard.intuit.com/contact-us