I don’t understand why I am not getting my stimulus relief check the IRS sent it January 4 all my bank information is the same and I also paid my refund fees upfront I don’t understand why a

[Critter-3]

If your money was sent to a third party processing bank it will be refused and sent back to the IRS and they will in turn convert the payment to a check mailed to the address on your return.  Why you ask ?   Because the account that was set up at the processing bank was temporary ... a one time use situation and once it received your refund, paid the TT and bank  processing fee and sent the balance to your account ( bank or debit card) the account was closed permanently.  When the first stimulus checks came out it took much effort and cost  for them to reactive millions of account to receive and pass thru the funds, sometimes unsuccessfully, so they are not going to do it again with the second payment  and the IRS agreed.  

If the second Economic Impact Payment was sent to an account that is closed or is no longer active the financial institution must , by law, return the payment to the IRS, they cannot hold and issue the payment to an individual when the account is no longer active. The IRS advises people that if they don’t receive the full Economic Impact Payment they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.

[Opus 17]

Sorry, the IRS sent a check?  What is your actual status?

https://www.irs.gov/coronavirus/get-my-payment

The mistake I know of involved customers who used refund transfer to have their tax prep fees deducted from their refund.  It is certainly possible the IRS made more than one mistake.

[Critter-3]

Breaking news alert ... IRS backtracks on it's own rules about the second stimulus check ... what a shocker !!!

Once again the IRS makes errors and the processing banks have to rescue them after both the IRS and processing banks orginally posted  that  the checks would be mailed only  and skip the bank direct deposits completely … one day the confusion will be avoided all together so millions who pay the extra fee to use the refund processing service will not have to wait at the back of the line.  These are the folks who need the money the most   since  many  cannot afford to  pay the TT fees upfront, don't have a credit/debit card to make the payment  and/or  do not  have bank accounts of any kind.  

This was announced this afternoon.

The TurboTax Blog | It's all about the refund (intuit.com)

And the processing bank site also updated today.

https://turbotax.intuit.com/coronavirus/

Going forward I hope that  folks who qualify for one of the IRS FREE FILE options use the free file link  and  stop paying fees they don’t have to pay and be insulted with an extra processing fee on top of it.   If the taxpayer needs a debit card to receive the refund then they can get one for only $5 at almost any store instead of paying $45+ thru TT. 

If you qualify  AND   if you wait until mid January  THEN you can use one of  the 10 IRS FREE FILE options to file a fed & state return for free ... but you must be patient.    https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

IRS Free File: Closed until January 2021

IRS Free File is closed for the 2020 tax season. Check back in January for Filing Season 2021 opening details.

For Filing Season 2021, you must make $72,000 or below to use one of the 10  IRS Free File partner offers.