Help Me Please

[Willie2k15]

Hi so I have a problem with my turbo card account I made a purchase 7 days ago on Amazon but I canceled that order before it shipped therefore no money was taken but turbo has a hold on my funds bcuz they are still waiting for Amazon to take it out which they won’t be doing bcuz as I said I canceled the order I contacted a rep from Amazon and she says turbo has to disburse the funds back to my account is there any way you guys can help me as I am in need of food for my 3 kids and wife and I it’s been a full week and still no answer 

[JotikaT2]

I recommend logging into your account using the link below.

Log in site for Turbo Visa Debit Card

Please see the following link for more information, including how to contact customer service, should you need additional assistance.

Info from TurboTax for Debit Card