Hello,
I received an email 4/17 saying my stimulus payment was being deposited on my green dot card. I ordered a replacement card but there is no money on it and when I go to track my payment on IRS website it says it was deposited on 4/15. Please where is my money?
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Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.
For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/
I received the replacement card and activated it and my balance says zero. Where is my money? I’m never using TurboTax again.
For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/
That link has contact information that you can use to get this resolved. (888) 285-4169
I have a TurboTax card and the balance is $0 where is my money?!
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