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Level 1
Mar 4, 2021 5:59 PM UTC
Question

duplicate charges

I was charged twice for turbotax on March 5 2019 ($299.96) and March 7, 2019 ($319.96)  I filed a request to return 2nd charge - heard nothing for weeks and then got a "solved" .   Nothing was returned to me and no recourse to have it solved.   HELP

    1 reply

    TasnimH2
    Level 7
    Mar 4, 2021 9:49 PM UTC

    Hi there!

     

    I will reach out you and send you a message. Hopefully we'll sort this out.