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Level 1

I receive "past due balance" emails. I am a military member. The website advertises free filing for military. I cannot access a telephone. I need resolve this via email.

 
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Level 20

I receive "past due balance" emails. I am a military member. The website advertises free filing for military. I cannot access a telephone. I need resolve this via email.

TurboTax support handles all billing issues.  Support does not have an email address.

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax