Credit card

[ajoan09]

I had a credit card through Comenity Bank and lost my job unexpectedly shortly after accruing a balance of $588. I have been unable to pay the debt until recently, however, I can’t seem to find any information as to who I need to contact in order to repay the full balance. My account says it has been closed on both the Victoria’s Secret website where I got the card and on the Comenity Bank website. I haven’t received any phone calls, emails, or physical mail regarding the matter. I’ve searched everywhere I can think of to find out who I need to pay and have found nothing. Any help would be greatly appreciated!!

[Anonymous_]

You should be able to track down contact information from your credit reports, which you can get free of charge from the site below.

https://www.annualcreditreport.com/index.action

[sunsets55]

surely comeity bank would have a customer service # or link on their website?  if you're not getting any correspondence from them, contact the credit bureaus and see if they can provide who put all that on your credit report.  

[PrimeMiamiHomes]

Try this link: https://c.comenity.net/victoriassecret/pub/signin/SignIn.xhtml

Also, comenity bank is known for closing accounts when they see a drop in credit scores.