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AnnetteB6
Employee Tax Expert

Turbotax asking for Schedule E Passive Operating Loss on rental property

The worksheet showing last year's numbers is labeled as Sch E Wks (property address) when you are in Forms Mode or looking for the right worksheet to print.  Looking at the previous year information and the information reported in 2024, it will probably appear that things are 'off' by a year, similar to the screenshot below:

 

 

If this is the error you are seeing, you can correct it on this screen by entering the value shown for 2022 on the line for 2023, and then entering a zero on the line for 2022.

 

It would be helpful to know whether this is your error or if there is something else that is not being carried over correctly.  It would also be helpful to know the approximate date you started working on your return if you are experiencing an error.  Please share if it was either before or after March 5-7 time frame.  

 

If this is not the error, It would be helpful to have a diagnostic tax data file so that a report can be written to have it investigated further by the development team.  The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.  

 

If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what states you are filing in a follow-up thread.  If possible, please post a screenshot of the token number so that it will not be redacted.

 

Use these steps if you are using TurboTax Online:

 

  • Sign in to your account and be sure you are in your tax return.
  • Select Tax Tools in the menu to the left.
  • Select Tools.
  • Select Share my file with agent.
  • A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
  • Post the token number here. 

 

If you are using a CD/downloaded version of TurboTax, use these steps:

 

  • Select Online at the top of the screen.
  • Select Send Tax File to Agent.
  • Click OK.
  • Post the token number here.

 

@TLCA 

@slobo80 

@fullysane 

@jazzper21 

@csherer1 

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oculardoc
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

I have the same problem.

 

As requested, the token number for year 2024 is:

[phone number removed][phone number removed]5;

and the token number for year 2023 is:

[phone number removed][phone number removed]8.

 

@The Expert

@Patricia 

 
 

 

oculardoc
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

 

I forget to mention that I only file my return in California.  I start to work on the return after March 7.

Thanks.

Turbotax asking for Schedule E Passive Operating Loss on rental property

I'm having this exact same issue. I'm on the phone with turbotax support and they will not allow me access to the desktop version for free. I have no way to fix it other than to pay more money for something I don't want. I think this may be the last year for Turbotax for me, unfortunately.

AJ Deaton
Returning Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

Have the same issue token 1295833

oculardoc
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

 

Hi Jenava0,

What is the phone number that you use to reach Turbotax support?

Perhaps I can get some useful info and place here.

 

Thanks.

Turbotax asking for Schedule E Passive Operating Loss on rental property

I'm having a related but separate issue, after manually entering the correct values for 2023.

 

My total disallowed passive losses for 2023 are coming up as $-62,424. 

 

The program gives me an error that "the sum of losses in individual years should not be greater than the total loss ($-62,559).

 

I'm no math genius, but I think that $-62,424 is LESS than $-62,559.

 

I don't think I should be entering POSITIVE values in these fields, and even if I did, +62,424 is still less than +62,559.

 

Is this a software glitch?

Turbotax asking for Schedule E Passive Operating Loss on rental property

I switched to the desktop version so I can correct the numbers. Now, I'm also getting the error:

"Passive Operating Loss ... sum of losses in individual years should not be greater than the total loss ($-16767.)"

likecool21
Returning Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

Hi,

 

I am using the online Premium version and have the same issue. Cannot correct the error in Turbotax Online. The token number is 1297456. Could someone confirm if buying another Desktop version when I already bought the online version is the only way forward?

@AnnetteB6 

@PatriciaV 

 

Screenshot 2025-03-30 at 10.39.33 PM.png

MG26
Level 3

Turbotax asking for Schedule E Passive Operating Loss on rental property

I have the same issue. I hate to have to download something to fix TT error.

MG26
Level 3

Turbotax asking for Schedule E Passive Operating Loss on rental property

What was your resolution? It seems that TT is putting the amount in 2022 rather than 2023 leaving 2023 blank?

MG26
Level 3

Turbotax asking for Schedule E Passive Operating Loss on rental property

Hello PatriciaV,

 

Has turbotax fixed this issue yet? It doesn't seem so a month later. It  puts 'disallowed passive losses by year and type' in the wrong (previous) year.

 

oculardoc
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

Hello,

 

I talked to a TT rep and was referred to the following link:

 

https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/while-running-checks-...

 

It seems reasonable and passes the review.  However, I am still not sure whether this is the right approach without the review and assurance from a tax expert on TT staff.

 

I have reviewed my tax return from both 2023 and 2024.  The error is not due to the wrong data entry by TT software.  I hope Intuit can quickly take a look at TT and give us a software update to fix this issue.

I have submitted the token number for both 2023 and 2024; however, no response from TT has been received.

@PatriciaV 

jnk7711
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

Well that settles it, this is my last year using TT. Bye Felicia

dove11
New Member

Turbotax asking for Schedule E Passive Operating Loss on rental property

right I think that's the answer, you should have, since loss should be negative, but in TT they expressed that in the colum as "unalllowed loss" 

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