Couldn't import stock brokerage data from TD Ameritrade as of 2/5/2023, anyone has this problem resolved?

[EbonyA]

Is there an error message being received?

[bntax_2023]

As of Feb 18 ,2023 I have seen and downloaded 1099 from TD Ameritrade to my computer, but when I tried to import it to Turbotax, after putting in Acc # and Doc # (11 characters) the message below kept popping up and program will not import anything

"Document ID (11 characters, e.g. A12B3456CD7): Please enter the 11-character Document ID without spaces from your Form 1099 (top right corner). "

That was exactly what I did, NO GO.  Called Turbotax Feb 17, representative advised to wait a few hrs and tried again.  I waited overnight I tried this morning, it did exactly the same.  I 've used Turbotax for more than 20 yrs.  It has never happened with TD Ameritrade.  By the way, I used the same procedure with Vanguard (same yr 2022) It worked

Please advise,

Pretty frustrating

[ChondelLO]

For information on what to do if you can't import your 1099, please visit the help article below. @bntax_2023

What if I can't import my 1099? - Intuit

[anthony340]

I have this same problem. I spoke with a TurboTax person without any success from them

[MoniqueLO_]

If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information.

Please see What if I can't import my 1099? for instructions. Additionally, please keep in mind that the Document ID is case sensitive. 

@anthony340 
 

[peqnorth]

Are you using a VPN? If so, disconnect and retry. You may need to restart, interrupt the VPN connection (or disconnect if it connects) then launch Turbo Tax and retry. This worked for me. 

[05334131]

I had the identical problem, but solved it by using uppercase letters when entering the Document ID.

Turned out that it is case sensitive.