limited interest isnt calculating in "Deductible Home Mortgage Interest Worksheet" form

[leo]

my home loan balance (from my primary residence and investment property) is higher than $1m, so i am using "Deductible Home Mortgage Interest Worksheet" form to calculate allowed deductible interest. 

it is pulling correct principal amount, interest amount, origination date, etc from the number i entered. however in the Part 2 of the form, it is not calculating line 16, and is not allowing me to enter line 13. why? how should i fix that?line 13, line 16 are not calculating, and not allow me to edit

[WendyN2 · Accepted solution]

We are aware of this experience. If you're experiencing  the issue above,  please go here to receive email notifications when any updates related to this issue become available. 

[bacsweeney]

It is correctly computing the deductible portion of my home mortgage interest on Part 2 Line 16 of the worksheet, but then it adds the deductible portion of my mortgage points to the amount on Line 16 before migrating it to Schedule A Line 8a. Then it is entering the deductible portion of the mortgage points a second time in Schedule A Line 8c.

[NashayLO]

Please contact us by phone, for further assistance What is the TurboTax phone number?

[LindaTrue]

Nashaya, 

I have called several numbers several times each and it was always a dead end. Can you be more specific about how to find out if the IRS received my 2019 return? Please.

Linda T

[Cynthiad66]

You can verify that with IRS.  TurboTax is not allowed to access your tax account with IRS because of Privacy Issues.  Here is how to get a transcript for 2019 taxes and it will give you the information that you need.

How to Request a Transcript From IRS