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Level 2
May 1, 2020
Question

Stimules payments

  • May 1, 2020
  • 1 reply
  • 11 views

I hot a qustion if I got letter stateing that my stimuls check was deposit in to my greendot account I used to file my taxes but the money still is not in there and it said it was deposited on apirl 15 but still dont have and got letter from irs 

    1 reply

    Level 2
    May 1, 2020

    yes that is my problem as well. irs says its been deposited since april 15th and no funds yet.  every time i call turbo tax debit you cant speak to a live person to inquire about. this is ridiculous!

    CatinaT1
    Level 15
    May 6, 2020
    • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

     

    • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

     

    Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

     

    For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

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