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New Member

Lost card

How do I cancel my card 

16 Replies
Level 15

Lost card

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

New Member

Lost card

That doesn't work to call them, I have 2 cards on file ,they want the last 4 digits of the card I'm talking about, and I don't know it

Level 15

Lost card


@Jeanette Bornstein  wrote:

That doesn't work to call them, I have 2 cards on file ,they want the last 4 digits of the card I'm talking about, and I don't know it


Use the website - https://www.turboprepaidcard.com/

Click on Help.  A list of FAQ's will be displayed.  Click on HOW TO REPORT YOUR CARD LOST OR STOLEN

Level 1

Lost card

Lost card

Level 15

Lost card


@Charging12 wrote:

Lost card


READ the answer provided above.

New Member

Lost card

Accidentally shredded card with State tax return money on.  

Employee TurboTax Specialist

Lost card

@giggie8839 You will need to contact customer support to order a replacement card.  Refer to the following TurboTax FAQ for the contact number:  When will I receive my Turbo® Visa® Debit Card? - Community

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New Member

Lost card

Experiencing the same thing. Have you figured out how to yet?

New Member

Lost card

I need a new card sent... to 5758 w emillion vircle. Krearns UT. 84118

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