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Level 2
April 15, 2020
Question

Issue with turbo debit card app will not load

  • April 15, 2020
  • 2 replies
  • 33 views
No text available

    2 replies

    GabiU
    Level 13
    April 15, 2020

    TurboTax Online is up and running smoothly. The app/site/phone line for the Turbo Visa Debit Card issued by Green Dot is experiencing high volumes today due to stimulus payments being funded, but filing online with TurboTax is uninterrupted.If you are experiencing any issues with the Turbo Card app/site/phone line, please wait a bit and try again. 

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    Level 2
    April 15, 2020

    What counts as “wait a bit” because I’ve been trying all day. I “stashed” my funds early this morning and now that I’m trying to transfer, I can’t access the app or website to do so. I have no access to my funds and no way to contact anybody.