For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
I have called 6 times they have told me theres no reason I can't access my money i just got back from the ATM I tried every option it offers to withdraw is there a lag between the app and the card
This is the TurboTax user forum. We answer tax questions. We cannot help you with your ATM problem. We have no control whatsoever over your card.