Can't log in?

jleach96 · ‎February 13, 2020

It lets me log into my TurboTax account but it will NOT let me log into Mint. Aren't the accounts the same? It keeps telling me to try my email instead of my username and that still didn't work. At one point it had my verify with a text to confirm it was me and after confirming it said my username etc. was wrong even though it is correct. It just keeps telling me to reset my password but I know my password isn't wrong because I can log into TurboTax just fine. HELP?! I haven't used Mint before.

slednshred · ‎February 16, 2020

I cant log in to turbo tax. I have reset my pass word but still cant log in. need help!!

cindygleis · ‎February 18, 2020

I am having the same problem. I get a reset link and put in a new password then get a message it didn't work and to try again. Of course, then I need a new link and the same thing happens. Why?

tyjohson · ‎February 18, 2020

It is asking me to down a app

LizPop11 · ‎March 26, 2020

Has there been a solve for this? I can't log on either. Get the spinning cirlce and nothing else. I guess I'll have to find another was to do my taxes!

SForrestLO · ‎March 27, 2020

Try this.

This Turbo Tax FAQ will provide information on accessing the correct account.

How many TurboTax accounts do I have? https://ttlc.intuit.com/replies/3302270

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"