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Maleyasam99
New Member

Banking issue

So apparently you withdrew the money from my account and I have not received my tax return. 

4 Replies
VolvoGirl
Level 15

Banking issue

For the Turbo Tax fees?  Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

VolvoGirl
Level 15

Banking issue

Oh, you could have called them and asked to delay the bank debit.

nevabriggs
New Member

Banking issue

I haven't received my tax return yet why are you billing me, it said it would be taken out of the taxes.

DoninGA
Level 15

Banking issue


@nevabriggs wrote:

I haven't received my tax return yet why are you billing me, it said it would be taken out of the taxes.


See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

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