Skip to main content
Level 1
Oct 3, 2026 2:09 PM UTC
Question

Lost Sign on Code numbers

I purchased an online Turbo Tax program 6 or 7 months ago but have lost the sign in code numbers to activate the program

1 reply

KatieK7117
Moderator
Moderator
Oct 7, 2026 3:34 PM UTC

Here's a support article that should help with this:
"Where's my TurboTax licence/activation code?"

If purchased directly from turbotax.ca, check the receipt emailed to you (including spam/junk). If purchased from a store, check the card/insert that came in the box.

If you need further assistance with this we would reach out to TurboTax Canada Support.