I am getting an error code "xml2025" can you assist me with NETFILE?

Forum|Forum|3 months ago
March 2, 2026
1 reply
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TurboTax_Susan

Level 15

Please check your personal information, like your name, address, SIN, etc... Make sure the information matches what the CRA has for you. If you are not sure what they have on file for you, you can call and confirm it with them.

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

jdandjonnaAuthor

Level 2

Thank you for your reply. I logged in to my CRA account and my name, address and SIN are all correct. All of my personal information was uploaded from TurboTax. I am only getting this message for my return and was able to upload my wife's return without and issue. Can you please help?