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Level 1
April 24, 2026
Question

how to switch product

  • April 24, 2026
  • 1 reply
  • 3 views
I am being charged for the $120 package but I don't need it. I just need the basic option.

    1 reply

    Level 6
    April 24, 2026

    You cannot downgrade in TurboTax after upgrading to a higher version. If you don't need the upgraded version you are currently in, you should start a new return with TurboTax Deluxe or a free version.

    https://turbotax.intuit.ca/tax/software/online

     

    Thank you for choosing TurboTax.