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Level 1
Apr 24, 2026 1:22 AM UTC
Question

how to switch product

I am being charged for the $120 package but I don't need it. I just need the basic option.

    1 reply

    Level 11
    Apr 24, 2026 2:10 PM UTC

    You cannot downgrade in TurboTax after upgrading to a higher version. If you don't need the upgraded version you are currently in, you should start a new return with TurboTax Deluxe or a free version.

    https://turbotax.intuit.ca/tax/software/online

     

    Thank you for choosing TurboTax.