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Level 1
April 16, 2026
Question

How do I access Canadian filed 2024 desktop without licence#?

  • April 16, 2026
  • 1 reply
  • 3 views
I need to find out the amount on 15000, but I cannot access the return without the 2024 licence #

    1 reply

    TurboTax_Susan
    Level 15
    April 16, 2026

    If you only have the .tt24 file, then you need to have the program installed to open it, which means getting a licence.

     

    If you don't have access to the Canada Revenue Agency’s (CRA) My Account service 

    to look up your past year's tax information, then you can contact them to ask for a copy of your return. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency