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Level 2
March 29, 2025
Question

Feel duped

  • March 29, 2025
  • 3 replies
  • 4 views

I did the basic service, popups kept comign on my screen for enhanced services for an extra cost.  I kept saying no, but at the end I saw an extra $50 premium service charge.  It did nothelp me in any way, my return was as basic as can be.   I went through with it anyways since i had alrteady put in the time and didnt want to start over.  Is there any way I can be refunded the extra $50?

3 replies

Level 11
March 29, 2025

Which version of TurboTax is it upgraded to? Did you use any tax expert services? 

alimoh88Author
Level 2
March 29, 2025

I did the assist and review basic for $50, and at the end there was a $60 TurboTax Premium Bundle Primary 2024 add on.    I have no idea when or how it was added.   I didnt use or require any expert tax services - all i had was one t4 slip.  Im not self employed, no rrsp slip.  Thanks for looking into this

Level 11
March 30, 2025

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