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Level 1
February 25, 2026
Question

Apple Pay at check out does not work

  • February 25, 2026
  • 1 reply
  • 5 views
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    1 reply

    Level 6
    February 25, 2026

    Ensure that the billing address for the card used in Apple Pay matches your tax return address, as a mismatch will result in payment failure. Apple Pay frequently fails at the TurboTax Canada checkout due to platform restrictions, forcing users to switch to a direct Canadian credit card. We recommend double-checking the information and contacting Apple support if everything is correct, or using a valid credit card as a payment method.

     

    Thank you for choosing TurboTax.