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Level 1
Dec 18, 2020 6:00 PM UTC
Question

Will not accept my license code?

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    57 replies

    Level 2
    Feb 1, 2025 7:48 PM UTC

    Will not accept license code.  The box says up to 5 users

     

    VolvoGirl
    Level 15
    Feb 1, 2025 7:51 PM UTC

    No it doesn't say up to 5 users.  It says you can install it on 5 computers you own.  You are not suppose to share it.  You can do unlimited returns and efile 5 for free,  the rest you have to print and mail.    

    Level 2
    Feb 1, 2025 7:56 PM UTC

    Thank you for your reply.  We have been doing this for 30 years or so.  My daughter buys the Turbo tax and I use it.  It always worked fine.  Is this something new where they stopped doing that?   Thank you Volvo Girl

    Level 2
    Apr 2, 2025 6:43 PM UTC

    My license number is not being accepted for activation. 

    DoninGA
    Level 15
    Level 15
    Apr 2, 2025 7:04 PM UTC

    @oneilj704 wrote:

    My license number is not being accepted for activation. 


    You will have to contact TurboTax support for assistance with this problem. 


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm