Why is e file faulty

Forum|Forum|7 years ago
June 1, 2019
7 replies
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I submitted my e-filing on Friday 4/12. when i went on-line (to turbo tax) today to check the status it impliied that I had not filed so I tried to again submit my e filing and then it told me that I had already done that and was trying to subm,it it a second time. I"m worried, please help..

TurboTax Premier Windows

Best answer by SteamTrain

and....You can expand and print the results from that URL status check e-file, to show the details:

SteamTrain

Level 15

Did you actually prepare and file using the desktop Premier software?

IF so, the Online software doesn't know that you filed it there.. two entirely different packages.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

harvshuAuthor

Level 2

Yes I prepared it with Premier and thought I had submitted it but when I go to Premier and click to check on status it says nothing filed yet" Then when I try to file again it gives me a dialog box message stating that I am trying to submit a second time - a classic circular problem...

SteamTrain

Level 15

You did not answer the Desktop vs Online Question.

TTX prep Software can be run either by  logging in thru a browser window, or just starting up the software installed on your computer.  There is Premier Online software and Premier Desktop software.

You cannot E-file in one system,  and check your status in the other....they are entirely different ways to prepare and e-file.

You need to  check your e-file status for the exact same file, using  the same Online or Desktop system you  "supposedly" e-filed from.

Desktop also offers the person the capability to prepare several files...and for that you cannot e-file one of the files, and attempt to check it 's status from another file.
____________________
There is only one status check place that is independent of that.:
(and if filing MFJ, the SSN must be the first person listed on the tax return...that may not be "you")

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

harvshuAuthor

Level 2

I do not use the On_line version of TT. I order and install the software on my computer use it, submit it and check it via that application on my computer. First time I have had a problem in all the years 15???? that I have used it.

SteamTrain

Level 15

OK, So after you open the file you think you e-filed...and go to the upper left corner of the screen and click on:
<File
<<Electronic Filing
<<<<Show Electronic Filing Status History

does that only show your recent re-attempts to efile?
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IF it does not show your original e-file in its history, then maybe you have a different file that was actually e-filed.....search your hard drive for all files ending in ".tax2018" and see if one is in there that is not showing on your start-up screen (don't use the ones that start with a ~squiggle, those are emergency backups)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*