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3 replies

CatinaT1
Alumni - Intuit
Feb 1, 2024 2:55 PM UTC

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Make sure you have ran all updates. 

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Level 2
Apr 14, 2024 11:03 PM UTC

WHat if you on the app? i ned to file but it is just stuck in a loop

 

Alumni - Intuit
Apr 15, 2024 4:57 PM UTC

There may be a problem with your phone and the app.  You can delete the app and re-install it and then try logging in again.  Or you can try moving over and finishing up on a desktop or laptop.

 

@danielemusu 

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