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Level 1
June 6, 2019
Solved

Why can't I transmit? Nothing

  • June 6, 2019
  • 1 reply
  • 1 view
On transmit page there is nothing under the verify you're not a robot! When I click the transmit button, nothing happens!
Best answer by JeanneLO

If you are missing a CAPTCHA (this is the "I'm not a robot" prompt), then following these steps should help resolve the issue:

  1. Log out and clear your browser Internet cache. (see directions below)
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies enabled will solve it.

Here is how you clear your cache:

https://ttlc.intuit.com/replies/3302272

Here is how you allow cookies:

https://ttlc.intuit.com/replies/3301976


1 reply

JeanneLOAnswer
Level 14
June 6, 2019

If you are missing a CAPTCHA (this is the "I'm not a robot" prompt), then following these steps should help resolve the issue:

  1. Log out and clear your browser Internet cache. (see directions below)
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies enabled will solve it.

Here is how you clear your cache:

https://ttlc.intuit.com/replies/3302272

Here is how you allow cookies:

https://ttlc.intuit.com/replies/3301976


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