What is a 8960 hold reject code

113 replies
707 views

my return was rejected with a 8960 hold reject code. When I follow the link to fix my return it takes me straight to e-filing again. What is the code and how can I fix the return

TurboTax Premier Windows

doublearon28

Level 2

I have the exact same problem - no explanation, only this message in TurboTax email: "This return could not be processed for e-filing due to incorrect or missing information."

preludesspec

Level 2

I have this same error, what are we supposed to do? Form 8960 looks correct on my end.

jeff-zheng-6

Level 2

I have the same error, it looks like I did include a correct 8960 form in my efile.

wamclaughlin

Level 2

Same here.

pgarakani

Level 2

i'm having the same exact issue and error code.

TaxFun

Level 2

Same here

Scribble94

Level 2

Happened to me too. Form 8960 looks okay.

sapoznikov

Level 2

this is terrible service and gives me zero confidence in turbotax. it says it will walk me through how to fix the problem and then goes straight back to efile. 8960 is related to investment income, turbotax took info directly from merill lynch. is there any additional help?

doublearon28

Level 2

Has anyone tried calling or connecting with TT?

TaxFun

Level 2

could this be something related to answers to healthcare coverage questions? turbotax asked me about a lapse in coverage, but i did not have one - i was always on my spouse's plan