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Level 2
June 8, 2019
Question

What is a 8960 hold reject code

my return was rejected with a 8960 hold reject code.  When I follow the link to fix my return it takes me straight to e-filing again.  What is the code and how can I fix the return

104 replies

Level 2
June 8, 2019
I have the exact same problem - no explanation, only this message in TurboTax email: "This return could not be processed for e-filing due to incorrect or missing information."
Level 2
June 8, 2019
I have this same error, what are we supposed to do? Form 8960 looks correct on my end.
Level 2
June 8, 2019
I have the same error, it looks like I did include a correct 8960 form in my efile.
Level 2
June 8, 2019
Same here.
Level 2
June 8, 2019
i'm having the same exact issue and error code.
Level 2
June 8, 2019
Same here
Level 2
June 8, 2019
Happened to me too.  Form 8960 looks okay.
Level 2
June 8, 2019
this is terrible service and gives me zero confidence in turbotax. it says it will walk me through how to fix the problem and then goes straight back to efile. 8960 is related to investment income, turbotax took info directly from merill lynch. is there any additional help?
Level 2
June 8, 2019
Has anyone tried calling or connecting with TT?
Level 2
June 8, 2019
could this be something related to answers to healthcare coverage questions?  turbotax asked me about a lapse in coverage, but i did not have one - i was always on my spouse's plan