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Jan 20, 2026 12:01 AM UTC
Question

To delete account

No text available

4 replies

CatinaT1
Alumni - Intuit
Jan 20, 2026 2:26 PM UTC

Are you wanting to delete your Intuit account or the information you entered in your return? 

 

If you want to delete the information you entered and start over:

  1. Sign in and select a topic to continue your return.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

 

To delete  your Intuit account:

  1. Sign in to the Intuit Account Manager.
  2. Select Data privacy from the left-side navigation menu.
  3. Select the Delete button in the "Delete your Intuit data" section.
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Level 2
Feb 13, 2026 12:21 AM UTC

And then it will make you sign back in only to give you an error msg: 

There is only single contact for the given Contact Id. Please add additional contact details and try again.

Which isn't even grammatically correct... 

There isn't even a way to "fix" this as I am trying to DELETE the account. 

Level 2
Sep 22, 2026 10:18 PM UTC

Please delete all my Intuit accounts

DoninGA
Level 15
Level 15
Sep 22, 2026 10:31 PM UTC

​@catalina56 

You cannot entirely delete a TurboTax account once a return is filed or paid for, but you can submit a data deletion request through your central Intuit Account Settings for unused data or unfiled profiles.

 Why Full Deletion Is Limited

  • Law requires Intuit to store filed tax data.
  • Paid or registered returns cannot be purged.
  • Unpaid returns can be cleared completely.

 How to Delete Unused Data

  • Sign in to your Intuit Account.
  • Select Data & Privacy from the menu.
  • Click Delete or Delete your Intuit data.
  • Confirm your identity with a password or code.
  • Follow the prompts to submit the request