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Level 2

Question

Tech support - Check This Entry asks for the same info repeatedly like it's not saving the answer

Forum|Forum|5 years ago
March 15, 2021
1 reply
0 views

In the File section, I need to enter more info to efile but I keep getting the same field to fill repeatedly.

TurboTax Premier Online

Level 8

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work try using a different browser all together.

Level 2

Neither of these things worked, of course, since the problem is documented elsewhere in this forum as a glitch in Turbo Tax with regard to 1099s. I cleared my history, my cache, my cookies, tried another browser, cleared all the things in that browser - this had no effect. I have tried to enter the information manually into the 1099 more than a dozen times with no success. Please look into this!

Level 12

More help and guidance with this issue has been provided for you by clicking here.

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