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Level 2
Feb 21, 2022 2:32 PM UTC
Question

Strange entries

I have entered 99% of my income; but when I try to enter social security it just goes to a blank screen.

So I decided to skip ahead and enter expenses; it did the same thing.

Any ideas what is wrong????

3 replies

DoninGA
Level 15
Level 15
Feb 21, 2022 2:37 PM UTC

See if this will help -

 

Save your tax return.  Close the TurboTax program.

 

Right click on the TurboTax 2021 icon on your computer screen.

Click on Run as Administrator

Start the TurboTax program and continue your tax return.  See if the problem has been resolved.

tedcw69Author
Level 2
Feb 24, 2022 12:59 PM UTC

Very timely reply to my inquiry

Very accurate reply to my inquiry which fixed the problem completely

thank you

Level 2
Feb 25, 2022 3:48 PM UTC

Similar to my problem,  Cannot enter some, but not all, data from SAA-1099, personal property taxes or real estate taxes.  TT people helpful but extremely difficult to contact and could not solve the problem.  2/25/22