Speak to an agent please

Forum|Forum|4 years ago
April 13, 2022
4 replies
14 views

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TurboTax Live Deluxe Online

ee-ea

Alumni - Champ

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp

DawnC

Employee Tax Expert

You can ask your question here in the Community forum, just reply with your question. Or if you need to contact a TurboTax rep, click here.

km49

Level 2

Your Deluxe package is $59 and fee for state tax preparation is added. You charged me an additional $54 for Deluxe Assist. Um. No. I did not request that assist. I had a basic return to add data in for and never chose "Assist". At the end when ready to print it asks if I agree with the charge. I choose the option of not agreeing and what happens? I get a pop-up stating what I think is fair? So I add in your advertised fees that was equal to what I used your service for. Your response in another pop-up box? I get a "we will give you a 15% reduction".

Do I have an option to call anyone to visit about this directly? Nope. Only number is to a "expert" for questions. I do not have questions for my return. My question is why you are baiting and switching and there is absolutely no way for a "customer" to get resolution or even ask why?

Done with you. Scam.

Roger_Sandy2021

Level 2

I have already filed my Federal Tax Return. can I file just my Vermont state return with turbotax