Saving My progress on MacBook Air

3 replies
9 views

Has anyone tried to save their work in progress on a MacBook air? I have done so for years but the 2021 TT will not allow for me to access the save buttons on the exit page. Will someone please trouble shoot this issue. I have called the customer support line several times and they offer no solution. I keep losing all my work every time I need to force quit the program. This is really getting frustrating.

MichelleLO

Level 15

Do you get any type of error message?

Which OS are you running?

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jjsheeiiAuthor

Level 2

There is no error message. I simply cannot scroll down to the buttons at the bottom of the pop-up page that requests input on providing or not providing a security password on the file. I am using the current Big Sur OS.

Cass0317

Level 10

Please try changing your screen resolution which should allow you to be able to scroll to the bottom of the pop-up page.

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