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Level 2
March 7, 2022
Question

Program Issue

  • March 7, 2022
  • 1 reply
  • 2 views

I enter employer's name:  Smith & Jones

On subsequent screens it appears as:  Smith amp, amp, amp, amp amp Jones.  It prints out on the forms as Smith amp, amp, amp, amp, amp, Jones

 

I am so frustrated because I can't get to a live person.  I chatted so many times and I have spent so much time on the phone!  Please help.  It appears that it is a programming issue.   

 

 

    1 reply

    Level 15
    March 7, 2022

    Yes, it is a known program issue being worked on. Try “Smith and Jones” or “Smith Jones”.