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Melvin Swanson
Level 2
Feb 19, 2024 5:28 PM UTC
Question

Problem

I downloaded turbo Tax 2023 and the file will not activate

    3 replies

    JulieS
    Alumni - Intuit
    Feb 19, 2024 5:34 PM UTC

    We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

     

    What happens when you try to activate your software?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Melvin SwansonAuthor
    Level 2
    Feb 19, 2024 5:37 PM UTC

    I just get a page which say it is activating but it does not complete

    JulieS
    Alumni - Intuit
    Feb 19, 2024 5:46 PM UTC

    Because computers are all different, you may need to try a few different things before you find a solution. Follow this link to start the basic troubleshooting for installation and activation.

     

    If you are still having trouble, use this resource to contact Support for your product. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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