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Level 1
April 3, 2026
Question

Overcharged for e-filing

  • April 3, 2026
  • 1 reply
  • 37 views

I used Turbo Tax for my very simple federal income taxes (my state doesn't have an income tax). I had only one option for paying and it was $230. I owed the government $172. The wording was very ambiguous and seemed to say my federal taxes were part of the order summary. They were not. I was charged more than I actually owed! I feel like I was duped into paying more than was necessary. I'd like a refund or a reduction.

    1 reply

    DoninGA
    Level 15
    Level 15
    April 3, 2026

    You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm