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Level 1
November 13, 2019
Question

Never received a rejection email with a code

  • November 13, 2019
  • 1 reply
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1 reply

Level 15
November 13, 2019

How odd--since there is always an email if your return is rejected. and the email will have the rejection code or a rejection message.  How do you know it was rejected, then?   Did you check your spam folder?  

You cannot e-file now.   Your return must be printed, signed and mailed.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
April 21, 2022

Don't tell me there is ALWAYS the email. I NEVER RECEIVED such email, so "always" is a LIE.

DoninGA
Level 15
Level 15
April 21, 2022

@rjmeigs1 wrote:

Don't tell me there is ALWAYS the email. I NEVER RECEIVED such email, so "always" is a LIE.


Emails are sent to the email address TurboTax has on file.  An email account may put the TurboTax email in the spam or junk mail folder.

See this TurboTax support FAQ to update a TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927