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elainecheetroyan
Level 1
July 19, 2020
Question

Need a refund from state tax efiling

  • July 19, 2020
  • 1 reply
  • 15 views

I eFiled my CA tax but it was rejected. I mailed my return subsequently.

 

I paid the $24.99 to TurboTax.  How and where can I request a refund.

 

 Thanks,

 

Elaine

      1 reply

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      July 19, 2020

      To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.


      Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
      Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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