TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

My tax computer has no internet access. Program will not load without it. What do I do?

8 replies
88 views

I downloaded the digital version and copied it to a computer via usb drive. The computer does not have internet access. Thus, the program won't load because it wants online access to activate. I have an activation code. Is there a workaround?

TurboTax Online

Level 15

No. There is no workaround. The TurboTax software must have internet access to verify the license code.

usprocurementAuthor

Level 2

For the record, this isn't good. There are still some people who prefer not to have their personal business accessible by the internet. I bought the software and have an activation code for it. That should be sufficient.

Level 2

I downloaded the program and installed on my notebook. Activated it and downloaded my state. Tested it out, worked fine. Checked for updates, installed them. Then I took my notebook up to my cabin so I could do my taxes in peace and quiet. Sure enough, it won't load because it doesn't have internet. So I brought it back to town, made sure it was activated. Took it back up to my cabin. You guessed it; no internet - no TurboTax. C'mon people, I paid for the program and jumped through all the hoops. Why?

Level 13

Has stated above, an internet connection is required to file your return with TurboTax.

Please click Check your Internet connection in Windows to learn more.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Not trying to file. Just trying to use the program I bought and paid for. Did you even read my post? Maybe I should start a new thread.