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Level 2
Feb 13, 2024 12:00 AM UTC
Solved

Mathematical Error

I cannot figure out why Turbotax insists that 530 - 1782 = -690.  Shouldn't the result be -1252?

 

    KrisD15
    KrisD15Answer
    Alumni - Intuit
    Feb 19, 2024 4:36 PM UTC

    Hi - thanks.  There is no visible "online" tab  anywhere on the screen- at least on the MAC version.


    On a MAC, please look for HELP rather than ONLINE 

     

     

     

    @sjrosso 

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    11 replies

    Level 15
    Feb 15, 2024 10:43 PM UTC

    Any chance that Section 179 deduction was claimed on this asset?

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    sjrossoAuthor
    Level 2
    Feb 16, 2024 12:49 AM UTC

    No.  Would like to note that all seems good when I override this figure in the form - except that overriding disable e-filing.

    Employee Tax Expert
    Feb 18, 2024 4:59 PM UTC

    To look into this further and try to offer an explanation to your or submit it to the appropriate team for possible correction if it is an issue, it would be beneficial to have a diagnostic copy of the tax return experiencing the issue.  You can help by providing that diagnostic tax file.

     

    The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.  If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what state you are filing in a follow-up thread.

     

    Use these steps if you are using TurboTax Online:

     

    • Sign in to your account and be sure you are in your tax return.
    • Select Tax Tools in the menu to the left.
    • Select Tools.
    • Select Share my file with agent.
    • A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
    • Post the token number here. 

     

    If you are using a CD/downloaded version of TurboTax, use these steps:

     

    • Select Online at the top of the screen.
    • Select Send Tax File to Agent.
    • Click OK.
    • Post the token number here.

    @sjrosso 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"