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Level 1
April 27, 2026
Question

Lost me as a customer

  • April 27, 2026
  • 2 replies
  • 70 views

I have been using turbotax for many many many years.  I decided to teynfull service this year to make sure i had been doing my taxes correctly.  Never use TY Z!!!!  I waited over 3 weeks with little feedback except that she was working on it.  April 14 I finally decided to bail out and went to H and R Block.  My return was completed in a couple of hours!  Will never use Turbotax again!

2 replies

M-MTax
Level 15
April 27, 2026

Stick with H&R Block if that works well for you. Seriously.

Level 2
May 3, 2026

Yes they forked me too, and judging by user posts here it is merely a matter of time before they go under due to unethical, fraudulent practices. In 2024: FTC Finds that TurboTax Maker Intuit Inc. Engaged in Deceptive Practices.
It seems safe to say Intuit cannot be trusted.

M-MTax
Level 15
May 3, 2026

@user17776958099 wrote:

....it is merely a matter of time before they go under due to unethical, fraudulent practices. 


Not going to happen.