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Forum|Forum|5 years ago
May 15, 2021
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charlieo1

Level 2

I chatted with an agent yesterday and they opened a support ticket for me # 60990. I was supposed to get a call from someone but never got a call and need to talk to somebody about this ticket:

phone: [phone number removed]

email: [email address removed]

xmasbaby0

Level 15

@charlieo1 This is the public user forum. We cannot connect you to customer support nor can we arrange calls for you. You have to initiate those calls for yourself. Luckily the filter removed your personal information. Please do not post your email or phone number here in this forum where it could be seen by scammers who would love to contact you and pretend to be from TurboTax.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

C King

Level 2

Why is my state refund lower??

HeatherPLO

Level 14

Do you mean it was less than expected? In this public forum, we cannot diagnose why your refund has been reduced. For additional information, please see this Help Article or this TurboTax blog post.

@C King

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tpeters673

Level 2

Hello I bought Turbo Tax at Sams Club but can't seem to find where I am to download it and not sure I got anything from Sams that is a code