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New Member
October 15, 2026
Question

License code

I downloaded TurboTax from Amazon and was given a 15 digit activation code.  The software is asking me for a 16-digit license code.  Where do I get that?  It says it came with my instructions but all that came with my instructions is the 15-digit activation code.

    1 reply

    M-MTax
    Level 15
    October 16, 2026

    You can find your 16-digit TurboTax license code (often labeled as an activation key or product key) directly inside your Amazon Digital Software and Video Games Library. 

     

    Where to Find Your 16-Digit Code on Amazon

    • Hover over Account & Lists at the top right and click Your Orders.
    • Locate your TurboTax software purchase.
    • Click Order details or Game & Software Library (sometimes listed under Digital Content and Devices > Digital Games & Software).
    • Look for the 16-character code (formatted as XXXX-XXXX-XXXX-XXXX) next to Activation Key, Product Key, or License Code.