IRS pulled my payment twice

83 replies
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I was just reviewing my bank account and noticed that the IRS pulled the same payment TWICE, four days apart. This was back in April at tax time. I owed $3402, they pulled that amount on the 10th and on the 14th. I can't find records of it in either IRS Direct Pay, or in EFTPS, but the money was taken.

bluedebAnswer

Alumni - Champ

The IRS should catch the double payment and issue you a refund. You can also contact the IRS regarding the double payment for more information.

You can call the IRS at 1-800-829-1040; don’t select Option 1 for refund that will just take you to an automated response, instead:

- Choose Option 2 (Personal income tax)

- Then press 1 (Form, tax history, or payment)

- Press 4 (For all other questions)

- Press 2 (For all other questions)

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. After is asks twice, you will get another menu

- Press 2 for personal or individual tax questions, it should then connect you to a live person

Show previous replies

Shayie

Level 2

Were is my check

Jaucker

Level 2

I too am still waiting and still have not been able to contact anyone from the irs. I have tried everyday since this happened atleast once.

The irs should be audited. This is unacceptable.

maruck

Level 2

The state pulled my taxes due payment out twice on the same day (May 17th) after I paid through TT. I contacted my state’s taxation & revenue. The person I spoke with looked up my account and said “Yes, I see we took it out twice.” She emailed me an application for refund for an overpayment form. I filled it out and mailed it the next day. She told me to call back if I haven’t received the money in 180 days. What the heck? The state can keep almost $500 of my money for 6 months? This seems wrong. If it was my mistake of overpaying, then it’s somewhat understandable (but still a long time to wait), but this was their mistake. They have my documents, so why such a long wait? Can anything be done on my end to expedite the process?

Critter-3

Level 15

This is a conversation you need to have with your state since they made the error. A call to your local state congress person may also be done.

Jaucker

Level 2

I still am waiting and still can not get through to talk to a person at the irs that can help me. Everytime i call i have to explain everything again and i get the same answer. At this point it is money that is gone but i will try to get it back next year tax return some how. I also will not be using turbo tax again to avoid this issue.

Tbarnes678

Level 2

I just had the IRS pull my tax payment twice from my bank account, essentially double charging me for my tax payment due. The only system I used to file was e-file through TurboTax. Neither Turbo tax nor the IRS appear to know what’s going on.

DoninGA

Level 15

@Tbarnes678 wrote:

I just had the IRS pull my tax payment twice from my bank account, essentially double charging me for my tax payment due. The only system I used to file was e-file through TurboTax. Neither Turbo tax nor the IRS appear to know what’s going on.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

Tbarnes678

Level 2

Thank you but I’ve tried that and talked to two different IRS agents and they are telling me I have to wait for them to show both payments as posted. I don’t have that luxury. My account is significantly overdrawn now.