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New Member
September 12, 2026
Question

How do I skip expert assistance

  • September 12, 2026
  • 1 reply
  • 13 views
I am trying to start my return but its forcing me to add expert assitance

1 reply

M-MTax
Level 15
September 12, 2026
  • Check the Menu: Look for an option like Do my own taxes or Leave Full Service in the side or top menu.
  • Downgrade via Order Review: Go to File, proceed to the review order screen, and select Downgrade if the option is visible.
  • Clear and Start Over: If the option is locked, go to Tax Tools on the left menu, select Clear & Start Over, and restart your return.
  • Watch the Prompts: When restarting, avoid selecting recommended expert products and answer that you are comfortable doing your own taxes.