Help with sign in

You can use the Account Recovery tool below to get back in and reset everything.  Once you are back in your account go to Intuit Account settings, review your settings, and enter the current phone number into your profile.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, since you do not have the same phone number, then run the tool on any email addresses you can still access.  Or you can go right to the "Try something else" method that I describe at the end of this posting.   In either case, it's necessary to first log out and clean your browser as I describe in bold below:

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on any email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

I just changed my password. It asks to check a text sent to 8768. that is a landline that doesn't receive texts so I changed it to my email accnt but it still says it is texting a code to 8768