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Level 1
Mar 18, 2025 9:29 PM UTC
Solved

Financial Institution Missing

Just getting started on Turbo Tax Deluxe, desktop.  A financial institution I have a 1099-INT for is not appearing in the drop-down menu, and I am unable to move on.  It is Navy Federal Credit Union, and I have had interest from them for over 30 years.  The 1099-INT page even has NFCU as an entry for previous years.  

    DawnC
    DawnCAnswer
    Employee Tax Expert
    Mar 18, 2025 9:34 PM UTC

    Scroll down to the bottom of the page and choose Skip Import.   Then you will be able to enter the form manually.   

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

    2 replies

    DawnC
    Employee Tax Expert
    DawnCEmployee Tax ExpertAnswer
    Employee Tax Expert
    Mar 18, 2025 9:34 PM UTC

    Scroll down to the bottom of the page and choose Skip Import.   Then you will be able to enter the form manually.   

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Mike9241
    Level 15
    Level 15
    Mar 18, 2025 9:42 PM UTC

    Call them.  

    Mike9241