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Level 2
Jan 31, 2019 8:46 PM UTC
Question

Federal Deductions

why cant i update many of my federal deductions. i.e., medical, car registrations, personal property tax, etc.? I just get a blank screen

    2 replies

    Level 2
    Feb 13, 2019 1:49 PM UTC

    I am having the same problem

    GinaG
    Alumni - Intuit
    Feb 13, 2019 5:07 PM UTC

    Hi there!

    If you are using TurboTax Desktop and are experiencing blank screens, please view the link here for instructions on obtaining an engine log and post them to this thread.  We are aware of the problem and collecting information from those experiencing this issue so we can better assist you.  Thanks for your help, it is greatly appreciated!